This privacy policy has been developed to comply with French and European legal requirements regarding personal data protection and to ensure transparency on the processing of your data by SODIC.

Introduction

SODIC (hereinafter "we" or "SODIC") places great importance on the protection of your personal data and your privacy. This privacy policy describes the types of personal data we collect, how we use them, and the measures we take to ensure their protection.

Data Controller

The controller of personal data collected on the website is SODIC, a French company with its registered office at 2 route de la Bonde, Massy 91300.

Personal Data Collected

We collect the following data:

• Identification information : surname, first name, email address, telephone number, postal address.
• Account information : username, password.
• Payment information : bank details, transaction history on the website.
• Navigation data : IP address, cookies, browsing history on the website.

Purposes of Processing

The personal data collected are used for:

• Order management :processing, shipping, and tracking of orders.
• Customer service : responding to requests, assistance, and support.
• Marketing : sending newsletters, promotional offers, and targeted advertisements (subject to prior consent).
• Service improvement : analysis of navigation data and customer feedback to improve the website.
• Legal compliance : compliance with legal and regulatory obligations.

Legal Basis for Processing

The legal bases for processing your personal data are :

• Contract execution : processing necessary for the execution of orders.
• Consentement : for marketing activities and the use of cookies.
• Legitimate interest : for improving our services.
• Legal obligation : to comply with legal requirements.

Data Recipients

Personal data may be shared with:

• Business partners : for order processing and product delivery.
• Service providers : for hosting, payment, and marketing services.
• Public authorities : when required by law.

Data Transfer Outside the EU

Personal data may be transferred outside the European Union. In this case, we ensure that transfers are made to countries offering an adequate level of protection or that appropriate safeguards are in place (standard contractual clauses, Privacy Shield, etc.).

Data Retention Period

Personal data are retained for the period necessary for the purposes for which they were collected, in compliance with applicable legislation. The criteria for determining this duration include:

• Account data : retained as long as the account is active.
• Transaction data : retained for the legal accounting retention period.
• Marketing data : retained until the user requests to unsubscribe.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against loss, theft, misuse, as well as unauthorized access, disclosure, alteration, and destruction.

User Rights

In accordance with current regulations, you have the following rights regarding your personal data :

• Right of access: obtain confirmation that your data are being processed and access this data.
• Right of rectification: request the correction of inaccurate data.
• Right to erasure: request the deletion of your data, under certain conditions.
• Right to restrict processing: request the restriction of processing of your data.
• Right to object: object to the processing of your data for legitimate reasons.
• Right to data portability: receive your data in a structured and commonly used format.
• Right to withdraw your consent: at any time, for processing based on consent.

To exercise these rights, you can contact us at commercial@sodic-europe.fr .

Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but this may affect the use of certain features of the website.

Changes to the Privacy Policy

SODIC reserves the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to regularly check this page to be aware of any changes.

Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us at :

• Postal address : 2 route de la Bonde, Massy 91300, France.
• Email address : commercial@sodic-europe.fr